Our property management services & guarantees
Here is a brief list of some of the services we provide for our clients:
1. Provide owner with insight and advice regarding the rental market, help with setting rent, and help with getting the property rent-ready.
2. Market owner's property for rent; put out signs and install lock-boxes; list the property in the Multiple Listing Service(s), as well as local and national web-hosting sites and the Century21 listing application
3. Receive tenant applications, pull credit history, employment and residency records, eviction reports (along with other background information) and use good judgment in the qualifying / approving / denying of applicants
4. Manage the property for the owner, handling tasks to include the execution, renewal, default, and reinstatement of leases and collecting rent (ideally on-line)
5. Maintain a maintenance response system to take requests from tenants requiring maintenance. Manage normal maintenance breakdowns as part of the management fees and managing rehab, renovations and restorations when authorized by owner (typically chargeable)
6. Maintain appropriate licenses and trust accounts for owner's and tenant's funds, as required by the North Carolina Real Estate Commission, and maintain necessary records for at least three years. Maintain insurance to include general liability, and errors and omissions
7. Represent the owner exclusively unless owner gives written authorization to the contrary, such as acting as an intermediary in selling their home
8. Maintain qualified staff with experience and specialized training in managing residential rental properties
9. Maintain accurate accounting systems in place to know where all deposits are held, where all owner disbursements have gone, and be able to provide monthly statements to all owners
10. Maintain owner's escrow account records, including receiving and recording receipt of rents, handling owner advances, paying expenses on the property, paying vendors and managing emergency situations, distributing collected funds to owner and providing monthly owner financial reports
11. Manage the eviction process, including filing with the county, negotiating consent agreements, coordinating court appearances, purchasing writs of possession and overseeing the removal of the tenant's possessions from the property on behalf of the owner and at his expense
12. Complete a move-out inspection when the tenant vacates the property, and charge the tenant for damages above normal wear and tear as described in the lease, the North Carolina Property Code, and consistent with industry standards
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© CENTURY 21 2023 - 2024. All rights reserved. CENTURY 21®, C21® and the CENTURY 21 Logo are registered service marks owned by Century 21 Real Estate LLC. Franchisee Legal Entity Name (not the dba) fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each franchise is independently owned and operated. Any services or products provided by independently owned and operated franchisees are not provided by, affiliated with, or related to Century 21 Real Estate LLC nor any of its affiliated companies.
